About us

In its “ICS Services” division, the ICS Group (ICS) offers individually scalable managed services for IT infrastructures, with which companies ensure high availability, performance and security of their IT processes across the entire supply chain – quality-certified according to DIN EN ISO 9001 :2015.

The managed services from ICS are generally available for all common electronic IT devices and associated, comprehensive infrastructures in corporate use.

With more than 30 years of international project expertise and over 4,000 installed systems, ICS can meet every customer requirement and implement tailor-made managed services – from technical consulting to remote and lifecycle management to complete IT operations management.

Why ICS?
Multilingual 24/7/365 service desk
More than 100 experienced and certified service professionals
State-of-the-art IT infrastructure and tools
ITIL-compliant and effective IT service management
Quality certified according to DIN EN ISO 9001:2015

In addition, ICS customers benefit from significant time savings in the IT organization, optimized IT operating costs and increased liquidity, significantly reduced IT complexity and end-to-end process transparency. As a result, the customer’s own resources are relieved and can concentrate on their core business.

Thanks to long-standing partnerships with leading global manufacturers – some in the areas of computing & printing (mobile / stationary), automatic identification and network infrastructures – the ICS service specialists have in-depth know-how to implement customer-oriented service solutions with minimal time and effort.

David Poche
COO ICS Group​
Joseph Pickett
Operation Manager Repair
1st Level Support
2nd Level Support
Repair Center Kelsterbach
Field Service

Introducing ICS Group

Which project can we support you with?

We take care of your IT infrastructure so that you can focus on your core business.