Technical Consulting

ICS will be happy to advise you on technical questions! Whether you are setting up a new logistics center or starting up a new service, we design and recommend solutions that are manufacturer-independent and transparent. Our focus here is on solutions from or around the supply chain.

Process Analysis & IT Concepts

We work based on ITIL (Information Technology Infrastructure Library; best practice guide and process standard) and are therefore happy to advise customers on how to optimize their service processes. The experience from operating our 24/7 service desk and the numerous field service assignments that we successfully carry out every month help us here. We would be happy to create an individual consulting concept for you or conduct a workshop in order to understand your requirements precisely.

Our specialists work with you to develop concepts that take all of your requirements into account. As part of a feasibility study, we prove that the developed solution can be integrated into your infrastructure in time and budget” and you can gain your own experience.”

In our workshops you will get to know the innovations of the market and get yourself and your employees fit for the upcoming technology change.

Would you like a workshop adapted to your environment or your requirements? Contact us! We would be happy to discuss your challenges and put together tailor-made content for you.

Our workshop formats include:

  • Design workshop
  • Strategy and process workshop

IT structures grow over many years. The overall picture is not always kept in mind with every expansion. At some point, questions arise:

  • How effectively is our IT structured?
  • Does the availability meet our expectations?
  • Are we really working cost-optimized?

In order to be able to answer these questions precisely, our consultants analyze your environment and check it for possible optimization potential

If problems arise, our experienced ICS specialists are the right people to contact in order to narrow down and identify the causes of disruptions and to restore your regular operations quickly and accurately.

  • situation analysis
  • problem containment
  • show alternatives
  • solution selection
  • assess opportunities and risks
  • decision and implementation
  • postprocessing

Enterprise Mobility Management (EMM)

One of our core competencies is the management of mobile devices. By this we mean primarily devices that are used in production, warehousing and logistics. From simple hand scanners to “smart gloves”, forklift terminals to printers, we are the experts at your side.

Mobile Application Management (MAM)​​

Deployment of mobile applications

Mobile Information Management (MIM)​​

Protection of company information in mobile application scenarios.

Mobile Content Management (MCM)​

New hardware or software components can be added and adjustments made to contracts and licenses

Comprehensive Consulting throughout the EMM Project

If you have an independent desire to switch or are new to another Enterprise Mobility Management (EMM) provider we offer you comprehensive technical advice to make this process as smooth and effective as possible:

If you already have an existing EMM environment and would like a comprehensive health check, we offer you professional technical advice. Our goal is to evaluate the performance and security of your EMM infrastructure and to identify potential for optimization:

Requirements analysis

Evaluation of suitable EMM providers

Proof of Concept (POC)

Migration planning

Implementation and configuration

Training and user support

Subsequent support

Analysis of the existing EMM environment

Evaluation of performance

Security assessment

Identification of optimization potential

Report and presentation

Subsequent support

Comprehensive Consulting throughout the EMM Project

If you have an independent desire to switch or are new to another Enterprise Mobility Management (EMM) provider we offer you comprehensive technical advice to make this process as smooth and effective as possible:

Requirements analysis

Evaluation of suitable EMM providers

Proof of Concept (POC)

Migration planning

Implementation and configuration

Training and user support

Subsequent support

If you already have an existing EMM environment and would like a comprehensive health check, we offer you professional technical advice. Our goal is to evaluate the performance and security of your EMM infrastructure and to identify potential for optimization:

Analysis of the existing EMM environment

Evaluation of performance

Security assessment

Identification of optimization potential

Report and presentation

Subsequent support

Key Benefits
Safe storage of data in the cloud
Data security and prevention of data loss
Adhere to privacy policies for personal devices and compliance
Create and roll out apps in a time-saving manner
Rapid onboarding of new employees and devices
Manage all endpoints centrally and securely

Market Leading EMM Platforms

With our partners SOTI and VMware and their leading EMM platforms, we offer you a comprehensive range of tools for Mobile Device Management (MDM), Mobile Application Management (MAM), which manages and secures mobile devices, desktops, laptops and applications.

SOTI ONE

VMware: Workspace ONE

Our partners’ Mobile Device Management (MDM) solutions offer you the opportunity to efficiently manage and control your mobile devices. With extensive functions such as configuration management, monitoring of device performance, security measures and automatic updates, we ensure optimal use and security of your mobile infrastructure. Together with our partners, we offer you a holistic MDM solution that meets your requirements and helps you to ensure the smooth operation of your mobile devices.

Our partners’ mobile security solutions provide a robust security framework designed specifically for mobile devices. It includes advanced features such as data encryption, access control, and device integrity assurance to protect your sensitive corporate data from unauthorized access and data loss. With our comprehensive approach to security, you can have peace of mind and be sure that your mobile devices and data are safe.

Our partners’ mobile security solutions provide a robust security framework designed specifically for mobile devices. It includes advanced features such as data encryption, access control, and device integrity assurance to protect your sensitive corporate data from unauthorized access and data loss. With our comprehensive approach to security, you can have peace of mind and be sure that your mobile devices and data are safe.

When it comes to helpdesk support, we offer you effective tools to help your end users troubleshoot and resolve issues on their mobile devices, conveniently and remotely. With the ability to provide remote assistance, issues can be quickly identified and resolved, resulting in an improved user experience and increased efficiency.

The analytics and reporting tools enable you to monitor and evaluate data on mobile devices, applications and device performance in detail. Extensive reporting capabilities give you better visibility into your mobile assets and enable you to optimize business processes by making informed decisions based on meaningful data. You have full control and can track key performance indicators to increase the efficiency and productivity of your mobile teams.

Android Enterprise Solutions

ICS is at your side as a reliable solution partner for mobile business processes based on the Android operating system – whether it is the migration of older Windows systems or a completely new Android infrastructure. Our focus is on the digitalization of business processes in the mobile industrial and logistics environment.

Business Transformation on Android OS

You can rely on our many years of expertise in the transformation of existing software applications to the Android platform. With us, you also benefit from premium Android devices from leading manufacturers, tailored to your requirements. We offer customized solutions to ensure that your needs are optimally met.

High Availability Android Processes

Our Technical Consulting team will work with you to develop the optimum solution concept, including a project and installation schedule, for your future Android Enterprise infrastructure. After the rollout, we guarantee highly available Android processes with our Smart Services. Thanks to the Android operating system, you can rely on a scalable system solution that grows with your requirements.

Which project can we support you with?

We take care of your IT infrastructure so that you can focus on your core business.