Technical Consulting – Strategic Guidance for Digital Transformation
ICS provides expert guidance on every aspect of digital transformation – at both strategic and operational levels. Whether you are establishing a new logistics center or launching a new service, we design and recommend manufacturer-independent, transparent solutions. Our technical consulting focuses on solutions within and around the supply chain, ensuring measurable value and long-term success.
Process Analysis & IT Concepts
We work based on ITIL (Information Technology Infrastructure Library; best practice guide and process standard) and are therefore happy to advise customers on how to optimize their service processes. The experience from operating our 24/7 service desk and the numerous field service assignments that we successfully carry out every month help us here. We would be happy to create an individual consulting concept for you or conduct a workshop in order to understand your requirements precisely.
Our specialists work with you to develop concepts that take all of your requirements into account. As part of a feasibility study, we prove that the developed solution can be integrated into your infrastructure in time and budget” and you can gain your own experience.”
In our workshops you will get to know the innovations of the market and get yourself and your employees fit for the upcoming technology change.
Would you like a workshop adapted to your environment or your requirements? Contact us! We would be happy to discuss your challenges and put together tailor-made content for you.
Our workshop formats include:
- Design workshop
- Strategy and process workshop
IT structures grow over many years. The overall picture is not always kept in mind with every expansion. At some point, questions arise:
- How effectively is our IT structured?
- Does the availability meet our expectations?
- Are we really working cost-optimized?
In order to be able to answer these questions precisely, our consultants analyze your environment and check it for possible optimization potential
If problems arise, our experienced ICS specialists are the right people to contact in order to narrow down and identify the causes of disruptions and to restore your regular operations quickly and accurately.
- situation analysis
- problem containment
- show alternatives
- solution selection
- assess opportunities and risks
- decision and implementation
- postprocessing
Enterprise Mobility Management (EMM)
One of our core competencies is the management of mobile devices. By this we mean primarily devices that are used in production, warehousing and logistics. From simple hand scanners to “smart gloves”, forklift terminals to printers, our experts are at your side, delivering customized enterprise mobility management solutions for your business through technical consulting.
Deployment of mobile applications
Protection of company information in mobile application scenarios.
New hardware or software components can be added and adjustments made to contracts and licenses
Comprehensive Consulting throughout the EMM Project
If you have an independent desire to switch or are new to another Enterprise Mobility Management (EMM) provider we offer you comprehensive technical advice to make this process as smooth and effective as possible:
If you already have an existing EMM environment and would like a comprehensive health check, we offer you professional technical advice. Our goal is to evaluate the performance and security of your EMM infrastructure and to identify potential for optimization:
Comprehensive Consulting throughout the EMM Project
If you have an independent desire to switch or are new to another Enterprise Mobility Management (EMM) provider we offer you comprehensive technical advice to make this process as smooth and effective as possible:
If you already have an existing EMM environment and would like a comprehensive health check, we offer you professional technical advice. Our goal is to evaluate the performance and security of your EMM infrastructure and to identify potential for optimization:
Market Leading EMM Platform SOTI
With Mobile Device Management (MDM), you can efficiently manage and control your mobile devices from a single software platform. Comprehensive features such as configuration management, device performance monitoring, security measures, and automated updates ensure the optimal use and protection of your mobile infrastructure. Together with our partner SOTI, we provide you with an end-to-end MDM solution that meets your requirements and helps ensure the smooth operation of your mobile devices.
With Mobile Application Management (MAM) solutions, you can easily create, deploy, manage, and update enterprise applications. The user-friendly SOTI ONE platform enables you to develop customized mobile applications and efficiently implement them within your organization. Through the centralized management interface, you ensure that your employees always have access to the latest versions.
The SOTI platform integrates a robust security framework specifically designed for mobile devices. It includes advanced features such as data encryption, access control, and device integrity assurance to protect your sensitive corporate data against unauthorized access and data loss.
When it comes to helpdesk support, we provide reliable services to assist your end users with troubleshooting and resolving issues on their mobile devices — all conveniently done remotely. With remote services, problems can be quickly identified and resolved, resulting in an improved user experience and increased productivity.
The analytics and reporting tools of SOTI ONE enable you to closely monitor and evaluate data on mobile devices, applications, and device performance. With comprehensive reporting capabilities, you gain greater transparency into your mobile resources and can optimize business processes by making informed decisions based on meaningful data. You maintain full visibility and can track performance indicators to increase process efficiency.
Technical Consulting for Android Enterprise Solutions
The ICS Group is at your side as a reliable solution partner for mobile business processes based on the Android operating system – whether it is the migration of older Windows systems or a completely new Android infrastructure. Our focus is on the digitalization of business processes in the mobile industrial and logistics environment.
Business Transformation on Android OS
You can rely on our many years of expertise in the transformation of existing software applications to the Android platform. With us, you also benefit from premium Android devices from leading manufacturers, tailored to your requirements. We offer customized solutions to ensure that your needs are optimally met.
High Availability Android Processes
Our Technical Consulting team will work with you to develop the optimum solution concept, including a project and installation schedule, for your future Android Enterprise infrastructure. After the rollout, we guarantee highly available Android processes with our Smart Services. Thanks to the Android operating system, you can rely on a scalable system solution that grows with your requirements.
Which project can we support you with?
We take care of your IT infrastructure so that you can focus on your core business.